Build Your Conflict Management Competencies
supporting you to assess and improve your conflict response skills
Without a doubt, conflict in life is inevitable and because no two individuals have exactly the same interests, conflict is a natural part of our interactions with each other.
A key question though, is how people respond when they find themselves in conflict situations.
Some types of conflict can be productive, providing different points of view that can lead to creative solutions to problems. However, it’s the negative conflict that often causes us turmoil.
While the style of individuals in a given circumstance is important to how conflict is managed, ultimately behaviour determines actions and outcomes. The good news is that people can change their behaviours once they become aware of what triggers and drives negative conflict.
We support clients to improve their conflict competencies through a behavioural lens through an assessment of:
- 7 active and passive constructive behaviours
- 8 active and passive destructive behaviours
- 9 hot button behaviours of others that can provoke us
By examining what constitutes constructive vs. destructive conflict behaviours, how they can be active or passive, and examining the hot-buttons that influence these behaviours, you will learn and have support in creating a development plan to channel conflict from negative stressful situations to positive stress-free ones.
Contact us to learn more about how the assessment works
or
Book a 15-minute introductory meeting to discuss how we might help