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Sharad Kerur created and leads Resolution Pathways as its CEO.     

With his knowledge, expertise, and experience, Sharad helps good leaders and their workplaces to become great by: 

• teaching effective negotiation, mediation and difficult conversation skills using the "understanding model"
• providing facilitated negotiation through mediation
• working one-on-one as a conflict coach to provide assistance and support, and
• evaluating organizations for conflict and fairness

For over 30 years, Sharad held senior level positions in the union and association sectors. From 2003 to 2017 he was was Executive Director of Canada’s largest non-profit housing association. As a result, he has a strong grasp on the “business” of non-profit organizations and associations, and real-world experience in negotiation, mediation and collaborative communication strategies.

He is Harvard-trained having obtained a Certificate in Mediating Disputes and a Certificate in Negotiating Difficult Conversations from the Harvard Negotiation Institute (Harvard Law School) and also holds a Certificate in Dispute Resolution and an Advanced Certificate in Dispute Resolution, both from the University of York located in Toronto.

Sharad holds a Q.Med (Qualified Mediator) designation from the ADR Institute of Ontario, a C.C.Med (Chartered Community Mediator) accreditation from the Ontario Community Mediation Coalition, is a CINERGY® Certified Conflict Management Coach, and is a Certified Workplace Fairness Analyst accredited by the Workplace Fairness Institute of Canada. He has also obtained a Certificate in Civil Procedures for Non-Lawyer Mediators from the ADR Institute of Ontario. 

Currently he is on the Community Mediation Roster and Associate Mediation Roster with St. Stephen's Community House (Conflict & Training), where he has also served as an instructor in their 3-day and 5-day intensive mediation training programs.  He also serves on the mediation roster for the Office of the Independent Police Review Director (OIPRD). 

Sharad has a Bachelor of Commerce (Honours) and Master of Industrial Relations from Queen’s University, with a focus on negotiation theory and alternative dispute resolution methods.  

Contact Sharad at:

sharadkerur@resolutionpathways.com