Our Team
Sharad Kerur
Sharad Kerur created and leads Resolution Pathways as its CEO.
With his knowledge, expertise, and experience, Sharad helps good leaders and their workplaces to become great by:
- teaching effective negotiation, mediation and difficult conversation skills using the "understanding model"
- providing facilitated negotiation through mediation
- working one-on-one as a conflict management coach to raise one's potential, provide assistance and offer support, and
- evaluating organizations for conflict and fairness
He is Harvard-trained having obtained a Certificate in Mediating Disputes and a Certificate in Negotiating Difficult Conversations from the Harvard Negotiation Institute (Harvard Law School) and also holds a Certificate in Dispute Resolution and an Advanced Certificate in Dispute Resolution, both from the University of York located in Toronto.
Sharad holds a Q.Med (Qualified Mediator) designation from the ADR Institute of Canada, is an Associate Certified Coach (ACC) accredited by the International Coaching Federation, a CINERGY® Certified Conflict Management Coach and Accredited Trainer, and is a Certified Workplace Fairness Analyst accredited by Workplace Fairness International. He has also obtained a Certificate in Civil Procedures for Non-Lawyer Mediators from the ADR Institute of Ontario and his Conflict Dynamics Profile (CDP) Certification through Eckerd College and is a certified Personal and Business Coach educated through the Coach Academy (Canada).
Currently Sharad is on the Community Mediation Roster and Associate Mediation Roster with The Neighbourhood Group (St. Stephen's Community House - Conflict & Training.
He also provides skills training in conflict management and difficult conversations, serving on the education rosters of several major provincial associations.
For over 30 years, Sharad held senior level positions in the union and association sectors. From 2003 to 2017 he was was Executive Director of Canada’s largest non-profit housing association. As a result, he has a strong grasp on the “business” of non-profit organizations and associations, and real-world experience in negotiation, mediation and collaborative communication strategies.
Sharad has a Bachelor of Commerce (Honours) and Master of Industrial Relations from Queen’s University, with a focus on negotiation theory and alternative dispute resolution methods.
Contact Sharad at:
sharadkerur@resolutionpathways.com
Suzanne Gibson
Suzanne Gibson “awakens the potential” of organizations to achieve their mandate and vision.
Over the past 25 years, Suzanne has:
- uncovered creative solutions to complex social and organization problems
- mobilized diverse groups into strong teams
- facilitated and supported leaders, staff and volunteers to achieve their personal and collective potential
- equipped organizations to secure much-needed knowledge, skills and resources.
Some of the services she provides include:
- Leadership development for teams and organizations
- One-on-one leadership coaching, mentoring and guidance
- Group facilitation and team building
- Customized training on a wide range of topics
- Visioning, strategic and operational planning
- Strengthening governance structures and management teams
Connect with Suzanne at: