Our Team


Sharad Kerur

Sharad Kerur created and leads Resolution Pathways as its CEO.     

Sharad has a Bachelor of Commerce (Honours) and Master of Industrial Relations from Queen’s University, with a focus on negotiation theory and alternative dispute resolution methods.   

He is Harvard-trained having obtained a Certificate in Mediating Disputes and a Certificate in Negotiating Difficult Conversations from the Harvard Negotiation Institute (Harvard Law School) and also holds a Certificate in Dispute Resolution and an Advanced Certificate in Dispute Resolution, both from the University of York located in Toronto.

Sharad holds a Q.Med (Qualified Mediator) designation from the ADR Institute of Ontario and is also a Certified Workplace Fairness Analyst accredited by the Workplace Fairness Institute of Canada. He has also obtained a Certificate in Civil Procedures for Non-Lawyer Mediators from the ADR Institute of Ontario.

Currently he is on the Community Mediation Roster and Associate Mediation Roster with St. Stephen's Community House (Conflict & Training), where he has also served as an instructor in their 3-day and 5-day intensive mediation training programs.


For over 30 years, Sharad held senior level positions in the union and association sectors. His most recent position was Executive Director of Canada’s largest non-profit housing association. As a result, he has a strong grasp on the “business” of non-profit organizations and associations, and real-world experience in negotiation and mediation.

With his knowledge, expertise, and experience, Sharad helps good leaders and their workplaces to become great by: 

  • teaching effective negotiation, mediation and difficult conversation skills using the "understanding model"
  • providing facilitated negotiation through mediation
  • working one-on-one as a conflict coach to serve as a guide and adviser, and
  • evaluating organizations for conflict and fairness

Contact Sharad at:



Suzanne Gibson

Suzanne Gibson “awakens the potential” of organizations to achieve their mandate and vision. 

Over the past 25 years, Suzanne has:

  • uncovered creative solutions to complex social and organization problems
  • mobilized diverse groups into strong teams
  • facilitated and supported leaders, staff and volunteers to achieve their personal and collective potential
  • equipped organizations to secure much-needed knowledge, skills and resources.

Some of the services she provides include:

  • Leadership development for teams and organizations
  • One-on-one leadership coaching, mentoring and guidance
  • Group facilitation and team building
  • Customized training on a wide range of topics
  • Visioning, strategic and operational planning
  • Strengthening governance structures and management teams

Connect with Suzanne at: